Programs & Services

Albany Emergency Shelter

176 Sheridan Avenue, Albany, NY

Albany Emergency Shelter

Albany Emergency Shelter

The facility provides shelter for single men and women over the age of 18. Individuals are assisted on their journey of achieving stable housing and self-sufficiency. With a capacity of 30 beds, the shelter has a year-round occupancy rate of 98%.

Services include: Meals, showers, laundry facilities, case management and life skills groups.

In 2012:

  • 130 guests moved from emergency shelter to a positive living environment
  • 206 guests met goals on their Independent Living Plan
  • The average age of guests was 41-50 years old
  • 52% of guests had a diagnosed mental health condition

Amsterdam Emergency Shelter

218 East Main Street, Amsterdam, NY

The facility offers a year-round mix of emergency, transitional and permanent housing for both individuals and families experiencing homelessness.

Services include: Meals, showers, laundry facilities, case management and life skills groups.

In 2012:

  • 65 individuals and 6 families were helped by the program
  • 29% of guests had a diagnosed mental health condition
  • Majority of guests faced lack of employment or underemployment

Sheridan Hollow Drop-In Center

26 South Swan Street, Albany, NY

Sheridan Hollow Drop-In Center

Sheridan Hollow Drop-In Center

A daytime safe haven that provides an array of services for chronically homeless, at-risk individuals and families and low-income residents of the community.

Services include: Daily meal, showers, laundry facilities, case management, life skills groups, mailbox, lockers, clothing pantry, access to telephone, computer and fax and opportunity to meet regularly with onsite providers.

In 2012:

  • The center averaged 80 guests per day
  • The busiest months were August, January and May
  • 7,691 meals were served
  • 2,496 showers were offered
  • 2,395 loads of laundry were provided
  • 153 mailbox accounts were active
  • There were 365 new case management cases

Health & Wellness Program

Operates out of Sheridan Hollow Drop-In Center

Health & Wellness

Health & Wellness Program

Staffed by a Program Coordinator, volunteer RN and multiple BSN interns, the program serves individuals with limited or no access to the mainstream healthcare system. Our partnership with Whitney M. Young Jr. Health Center allows us to refer patients in need of same day doctor’s visits if necessary.

Services include: General physical exams, basic first aid, disease screening and testing, illness management and monthly health workshops.

In 2012 there were:

  • 613 patient visits
  • 169 health related questions
  • 231 blood pressure screenings
  • 95 weight management and or/nutrition counseling visits
  • 35 smoking cessations
  • 111 health referrals
  • 40 flu shots administered
  • 15-20 over the counter medications distributed per month

Housing Program

Operates out of the Sheridan Hollow Drop-In Center


Sheridan Hollow Housing

The program assists homeless individuals and families in achieving success in stable and independent living. Currently, IPH operates three permanent affordable housing sites within the City of Albany.

Services include: Case management with a focus on housing placement and retention through budgeting, good decision making, self-advocacy, resource education and self-care.

Summer Youth Program

Run during summer months out of Sheridan Park

Summer Youth Program - Backpack Day

Summer Youth Program – Backpack Day

Aimed at engaging unsupervised and hungry children of the Arbor Hill and Sheridan Hollow neighborhoods, the eleven-week summer program offers recreational activities, crafts, educational field trips and healthy lunches. The program concludes with a backpack giveaway full of new school supplies to begin the school year with confidence.

In 2012:

  • More than 1,300 lunches were served
  • More than 50 backpacks were distributed

Holiday Program

Each year, activities and events are held to bring warmth and joy to families in need during the holiday season.

Holiday Celebration – invites members of the Arbor Hill and Sheridan Hollow community to enjoy a warm meal, music, raffles and holiday cheer at our Sheridan Hollow Drop-In Center.

Adopt-A-Family Program – enables low-income families to provide gifts for their children during the holiday season.

In 2012:

  • 98 individuals were served at the annual Holiday Celebration
  • 25 low-income families signed up for the Adopt-A-Family Program
  • 17 generous donors purchased gifts for families in need
  • 70 children had gifts to open during the holiday season

There are so many ways that you can help us help others.

Shout out to @HSA_UAlbany and @serviceiskey for collecting some great items off our wish list!